FAQs Page

FAQs

People ask...

The answer you may be looking for can be in here and if it isn’t then feel free to reach out via our contact page and we would be more than happy to answer you question.

When we provide your furniture quote, we will give an estimated lead time based on current orders in the queue.

Please send us the information of what you would like and we will provide a quote. When you would like to proceed, we require a 50% deposit to initiate the order.

We are able to provide a quote based on a simple sketch, inspiration image, or bid package. If you have images of two styles you would like to combine or a fully rendered design, we can provide pricing. Upon receipt of an order we will make AutoCAD drawings for you to approve prior to production

We make full AutoCAD drawings for all orders for you to review prior to production. This will help us ensure you are getting exactly what you want.

We prefer our customers use COM (Customer’s Own Material). You are free to select fabric or leather from anywhere and we can work with it. For more complicated pieces, we ask you send us a sample for our approval it will work with your piece. For large patterns, we will also request additional yardage to allow for pattern matching.

 

We also have select fabric and leather books at our factory that you can choose from.

All our furniture is made at our factory in Toronto, Canada. This gives us the most control over the manufacturing process and quality of your custom furniture pieces.

Yes, we can provide delivery if required or you can have your items picked up from our factory. We are very flexible and will accommodate what works best for you. If you require us to deliver, we will need the address to confirm the delivery cost. Typically, delivery can be arranged for within a week of the furniture being completed.